About Metro Management Associates, Inc.

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Metro Management and Associates offers comprehensive maintenance program reviews and develops customized maintenance strategies tailored to each transit system we serve. Our approach to vehicle maintenance emphasizes a total commitment to preventive maintenance (PM). A successful PM program hinges on meticulously following a progressively detailed schedule of servicing, adjustments, and inspections based on manufacturer-recommended intervals. Metro Management and Associates will design and implement a PM plan specific to each vehicle, incorporating all manufacturer guidelines for servicing and repairs, and adapting to the vehicle’s operating environment.

By strictly adhering to PM principles, we aim to reduce emergency repairs, enhance safety, control maintenance costs, improve schedule adherence, and elevate public relations.

We focus on three key areas essential to providing safe and reliable transit service:

1. Major and Other Repairs: Our strategy is to execute preventive maintenance and safety programs in a manner that minimizes unscheduled repairs. We prioritize scheduling major repairs proactively, ensuring they occur systematically rather than unexpectedly.
2. Breakdown Prevention: To prevent service delays, Metro Management and Associates adopts a proactive stance. This includes maintaining available spare vehicles during repairs and minimizing road calls. We analyze past incidents and route breakdown data to improve preventive maintenance measures, thereby reducing the likelihood of future breakdowns.
3. Pre- and Post-Trip Inspections: All operators perform routine pre-trip and post-trip inspections. Proper documentation and thorough inspections help identify issues early, extending vehicle lifespan and ensuring safety and reliability.

 Effective transit planning is fundamental to the success and sustainability of any transit agency. Developing well-structured, inclusive planning processes ensures optimal use of resources and encourages meaningful input from the community. Public participation is a crucial component, providing valuable insights and feedback from travelers that help shape transportation services. Metro Management and Associates understands the significance of a strong planning foundation, which not only guides operational decisions but also strengthens grant applications and funding opportunities. We bring extensive experience in both urban and rural transit planning to support your agency’s goals.

Our team offers expertise in a broad spectrum of transit planning services, including:

• Developing short-term and long-term transit strategies
• Creating coordinated transportation plans for human services
• Designing comprehensive transit master plans
• Conducting operational assessments and analyses
• Planning, designing, and implementing fixed-route services
• Evaluating current transit services and recommending improvements
• Analyzing passenger boarding and alighting trends
• Enhancing mobility through innovative planning and management
• Formulating Transit Asset Management strategies
• Establishing preventative maintenance and safety plans
• Developing public transportation safety and security plans
• Engaging the community through public participation initiatives
• Providing language assistance and accessibility planning
• Preparing emergency response and contingency plans

Metro Management and Associates is dedicated to supporting your agency’s growth through strategic, inclusive, and sustainable transit planning.

 Recruiting, hiring, and retaining experienced transit management personnel can be a significant challenge for small and mid-sized transit agencies. By partnering with Metro Management and Associates, clients gain access to a team of seasoned transit professionals with the expertise, leadership, and operational know-how to effectively manage and run transit systems in a structured and cost-efficient manner. We understand that every transit agency has unique needs, and our approach is tailored to deliver customized solutions that best suit each community’s circumstances. Our primary goal is to enhance overall quality of life by delivering transportation services that are safe, reliable, and affordable. Our management philosophy emphasizes teamwork, collaboration, and responsiveness to the needs of our clients and the communities we serve.

Our experienced staff can provide expertise in key areas such as:

• Safe and Efficient Operations Procedures
• Financial Planning and Budget Management
• Compliance with Federal and State Regulations
• Union Relations and Contract Negotiations
• Identifying and Securing Revenue Opportunities
• Adherence to Federal and State Procurement Policies
• Policy Development and Implementation
• Route Planning and Service Optimization
• Fleet and Equipment Management
• Facilities Operations and Maintenance
• Fare Policy Development
• Marketing and Public Relations Strategies

Flexibility is a cornerstone of our approach. We work closely with each client to determine the appropriate level of management support needed, offering services such as:

• On-Site General Manager for daily operations
• Management Teams to oversee daily transit activities
• Director or Manager-level leadership roles
• Executive-level oversight for strategic decision-making

From day one, we bring a proactive, hands-on approach, ensuring seamless management and operation of your transit system. We are committed to making an immediate and positive impact—ready to hit the ground running.